Surplus Decor - Don't shop Surplusdecor.com

Fairfax, Virginia 2 comments

This company has no customer service and doesn't respond to customers.Ordered virtu bathroom vanity 10 November from sutplusdecor.com.

For 5 days order reflected processing. Called customer service to check order status. Sat on hold 30 minutes each time and then was sent to voice mail. Left message and Still no call back.

Sent 3 emails and 2 on line messages. Guess what no response. DONT USE THIS COMPANY. THE company has F rating on BBB site.

Wish I knew this before I ordered.

I am now trying to get order cancellation confirmation.Going to file dispute with credit card company .

Comments

Anonymous
#575109

I am trying to cancel an order from surplus decor - no one answers the telephone and Emails are not answered - it's as if the company does not exist - I am filing a complaint with my credit card company and will never shop there again

Anonymous
#575108

I am trying to cancel an order from surplus decor - no one answers the telephone and Emails are not answered - it's as if the company does not exist - I am filing a complaint with my credit card company and will never shop there again

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